Privacy Policy

This Privacy Policy explains how OPEN-BANK-INTER ("we", "us", "our") collects, uses, discloses and protects your personal data when you use our website, mobile services and banking products. It applies to customers, prospective customers and visitors.

Information we collect

• Identity and contact data — name, date and place of birth, nationality, address, email and phone number.
• Identification documents — passport, national ID or driving licence and proof of address provided during account opening.
• Financial data — account balances, transactions, beneficiaries and payment details.
• Technical data — IP address, device, browser and activity logs collected when you use our services.

How we use your information

We process your personal data to open and operate your account, execute transfers, prevent fraud, comply with our legal and regulatory obligations, and improve our services. We do not sell your personal data.

Legal bases

Depending on the activity, we rely on the performance of our contract with you, compliance with a legal obligation, our legitimate interest in securing our services, or your consent.

Sharing your information

We may share data with regulated service providers acting on our behalf, financial institutions involved in your transfers, and competent authorities when required by law. All recipients are bound by strict confidentiality obligations.

Data retention

We keep your data only for as long as necessary to provide our services and to meet our legal retention obligations, after which it is deleted or anonymised.

Your rights

• Access, rectify or erase your personal data
• Restrict or object to certain processing
• Request the portability of the data you provided
• Withdraw your consent at any time

Contact

To exercise your rights or for any question about this policy, please contact our support team through the contact page.